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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Brohez

Mike Brohez

July 20, 2026

5  out of  5
rating by Mike Brohez
"Liz was so helpful explaining coverages. She answered all my questions and I feel good about what I have now."
We responded:
"Hi Mike! Thank you for the wonderful review! We’re so glad Liz was able to explain your coverages clearly, answer all your questions, and help you feel confident about your policy. We appreciate you!"
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Katie Johannsen

July 17, 2026

5  out of  5
rating by Katie Johannsen
"I spoke with a very friendly agent named Liz. She was very thorough and took the time to answer all of my questions. She made me feel very comfortable and I would highly recommend working with her!"
We responded:
"Thank you so much for your great review. We’re thrilled to hear that Liz was friendly, thorough, and took the time to answer all of your questions -making you feel comfortable throughout the process. We truly appreciate your recommendation!"
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Tiffany Khots

June 25, 2026

5  out of  5
rating by Tiffany Khots
"Nalah was very professional and helped get my questions answered."
We responded:
"Thanks so much for your review! We’re glad Nalah was professional and took the time to answer your questions. We appreciate your feedback and hope to see you again soon!"
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Aenoy Rasphou

June 24, 2026

5  out of  5
rating by Aenoy Rasphou
"Nalah is amazing, she’s very polite and helpful."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear about your experience with Nalah! We truly appreciate your feedback and hope to see you again soon!"
Profile photo of Norinh Inthonepradith

Norinh Inthonepradith

June 24, 2026

5  out of  5
rating by Norinh Inthonepradith
"Nalah was nice and kindl plus a great person to talk to.."
We responded:
"Thank you for the wonderful review! We’re so glad Nalah made you feel welcome - she really is great to talk to! We appreciate your kind words!"
Profile photo of V

V

June 24, 2026

5  out of  5
rating by V
"I was looking to change my car insurance and I came across this office. The staff is wonderful and respected my time by treating me with excellent customer service and by making me a priority during my meeting with them. Especially Natalie who helped me understand my coverage in both English and Spanish. Great office, I would reccomend anyone needing insurance to stop by this office and get the professionals to explain the best coverage for your needs. 10/10"
We responded:
"Thank you so much for the amazing review! We’re so glad you chose our office to help with your car insurance. We’re especially happy to hear Natalie was able to explain your coverage clearly in both English and Spanish.

Your 10/10 rating and recommendation truly mean a lot. We’re here to help you find the best coverage for your needs anytime!"
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m

June 23, 2026

5  out of  5
rating by m
"I had a great experience coming to this place. Nalah was kind and great to talk to. Super patient and service was excellent!"
We responded:
"Thank you so much for your kind review! We’re thrilled you had a great experience with us. Nalah is wonderful - she’s patient, kind, and always ready to help, and we’re so happy that you felt supported from start to finish. We truly appreciate your feedback and your support!"
Profile photo of Jadah Krasphou

Jadah Krasphou

June 23, 2026

5  out of  5
rating by Jadah Krasphou
"Nalah was very nice to talk to. Great service."
We responded:
"Thank you so much for your review! We’re glad you enjoyed talking with Nalah "
Profile photo of Pam Bountham

Pam Bountham

June 23, 2026

5  out of  5
rating by Pam Bountham
"Nalah was friendly and helpful. She answered all of my questions and made the experience quick and easy. Great customer service!"
We responded:
"Thanks so much for the great review! We’re really happy to hear Nalah was friendly, helpful, and answered all your questions. We truly appreciate your support and your kind words about our customer service!"
Profile photo of Alison Evans

Alison Evans

June 22, 2026

5  out of  5
rating by Alison Evans
"Nalah was wonderful to speak with, she was very kind and helped me through my issue in a timely manner"
We responded:
"Thank you for the wonderful review! We’re so glad Nalah was kind and able to help you through your issue in a timely manner. We really appreciate you taking the time to share your experience."
Profile photo of Silvia Rosales

Silvia Rosales

June 20, 2026

5  out of  5
rating by Silvia Rosales
"Fueron muy amables, me gusta la actitud de las trabajadoras. Siempre respondieron mis dudas y explicaron muy bien. Siempre con una actitud positiva y sonrientes."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you felt welcomed and that our team answered your questions and explained everything clearly - with a positive attitude and a smile. We truly appreciate your trust and support, and we’re here anytime you need us.

¡Muchas gracias por sus amables palabras! Nos alegra muchísimo saber que se sintió bienvenido y que nuestro equipo respondió a sus preguntas y le explicó todo con claridad, siempre con una actitud positiva y una sonrisa. Valoramos sinceramente su confianza y apoyo; estamos a su disposición siempre que nos necesite."
Profile photo of Aylin Rosales

Aylin Rosales

June 20, 2026

5  out of  5
rating by Aylin Rosales
"They were very kind, they answered all my questions. The girl spoke Spanish and English and advised me very well."
We responded:
"Thank you for the great review! We’re so glad you felt taken care of—our team is happy to help and we appreciate you mentioning that Natalie on our team was able to assist you in Spanish and English. And we’re glad you found great pricing for your vehicle insurance. Thanks again for trusting us!"
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Jesse Fraga

June 17, 2026

5  out of  5
rating by Jesse Fraga
"Me encantó el servicio que me dieron. Estaba muy confundido con los diferentes tipos de policías y ellos con mucho gusto me ayudaron a elegir un buen plan."
We responded:
"Thank you for your review, Jesse! We are so glad to hear Natalie was able to make insurance EASY for you! "
Profile photo of Jade Saythong

Jade Saythong

June 15, 2026

5  out of  5
rating by Jade Saythong
"Nalah provided me with excellent service! Enjoyed talking with her."
We responded:
"Thank you for your review, Jade! Nalah is wonderful to work with and we are happy you feel the same!"
Profile photo of Colin Chabot

Colin Chabot

June 13, 2026

5  out of  5
rating by Colin Chabot
"I’ve worked with Corey in the past and he’s phenomenal! Always very helpful and knowledgeable. Definitely would recommend working with him."
We responded:
"Thank you for your review, Colin! We agree - Corey is great to work with and always there to help!"
Profile photo of Veronica Fraga

Veronica Fraga

June 12, 2026

5  out of  5
rating by Veronica Fraga
"Me gusto mucho como me atendieron y también que tienen gente que habla español. Eso es muy bueno para mi comunidad Hispana."
We responded:
"Thank you so much for your review! We’re happy to hear you felt well taken care of and that our team includes Spanish-speaking staff. We truly appreciate you sharing your experience and supporting our Hispanic community. 😊

¡Muchas gracias por su reseña! Nos alegra saber que se sintió bien atendido y que nuestro equipo cuenta con personal que habla español. Agradecemos mucho que comparta su experiencia y que apoye a nuestra comunidad hispana. 😊"
Profile photo of Kenzie S.

Kenzie S.

June 10, 2026

5  out of  5
rating by Kenzie S.
"Corey Paben is incredibly knowledgeable and very personable. Can’t recommend him enough!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Corey was knowledgeable and personable, and we truly appreciate your recommendation. We look forward to serving you again!"
Profile photo of matthew sack

matthew sack

June 5, 2026

5  out of  5
rating by matthew sack
"Corey was great to work with. Professional and very friendly. Definitely recommend!"
We responded:
"Thanks, Matthew! We think Corey is pretty great too! We appreciate your recommendation!"
Profile photo of Natalie Torres

Natalie Torres

June 3, 2026

5  out of  5
rating by Natalie Torres
"Super helpful team! They were very welcoming and friendly."
We responded:
"We appreciate your review, Natalie. We are so happy that you had such a wonderful experience with State Farm Agent Katie Odeen’s Team here in Shakopee ! "
Profile photo of Corey Paben

Corey Paben

June 3, 2026

5  out of  5
rating by Corey Paben
"Wonderful place full of wonderful people who ACTUALLY care."
We responded:
"Thank you so much for your kind review! We’re thrilled you had such a great experience and really appreciate you highlighting our team. We’ll be sure to pass your compliments along - thanks for choosing us! 😊"
Profile photo of Estela Sanchez

Estela Sanchez

February 25, 2026

5  out of  5
rating by Estela Sanchez
"After being with an insurance that was very bad I found this one I was super satisfied I recommend it State Farm 👍🏽👏🏻👏🏻 l happy with theme"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that you’re happy with our car insurance. It’s our goal to provide the best experience possible, and your satisfaction means the world to us!"
Profile photo of Mike Mahoney

Mike Mahoney

February 23, 2026

5  out of  5
rating by Mike Mahoney
"I was looking for a hand shake relationship with an insurance agent after dealing with online and on phone voice prompts, on hold and delays out of my control.
Trevor at Katie Odeen State Farm Insurance Agency in Shakopee was convenient, thorough and friendly to work with. Explaining the options and nuances of the auto and home policy I went with.
I recommend the team at Katie Odeen State Farm insurance agency in Shakopee!"
We responded:
"Thank you for your kind words, Mike! We’re glad Trevor and our team could provide you with friendly, thorough, and convenient service. We appreciate your recommendation and look forward to helping with your insurance needs!"
Profile photo of Randall Boom

Randall Boom

January 30, 2026

5  out of  5
rating by Randall Boom
"Excellent service. Prompt and take time to answer all questions. Much better to deal with a person instead of a computer."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you appreciated our prompt service and personal approach. It's always our goal to provide clear answers and a human touch. Thank you for your business!"
Profile photo of Abdinoor Abdille

Abdinoor Abdille

January 28, 2026

5  out of  5
rating by Abdinoor Abdille
"The best service if you guys...need...car insurance she's the one."
We responded:
"Thank you for the wonderful review, Abdinoor! We are so happy we could help with your car insurance needs. Thank you for your business!"
Profile photo of Esther Young

Esther Young

December 11, 2025

5  out of  5
rating by Esther Young
"We had been looking for an insurance that better suited our needs. We have 3 kids and our last one just turned 18. Our previous insurance skyrocketed in price as he turned 18 and we were not happy. Katie helped us transition from our other insurance and we save a bundle! We are so grateful for her attentiveness to all that we needed and was so friendly and responsive."
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that we were able to help you find a better insurance fit and save you money -especially with such a big milestone like your youngest turning 18. We really appreciate your kind words!"